Grand Hyatt Shenzhen Hotel, Shenzhen

My stay at the hotel was fantastic! The rooms are big, beautiful, and equipped with everything you need for a perfect stay. Although it was unbelievably hot in the room initially, they quickly resolved it by giving me an amazing room on the highest floor.

My stay at the hotel was amazing! The rooms were spacious and comfortable, especially loved the central bathroom layout with a waterfall shower. I was thrilled to get an incredible room on the highest floor. The service was top-notch, especially thanks to Laurie at the front desk. The location was perfect, right next to a shopping mall and surrounded by great restaurants. The dining experience was good, although a bit pricey. Overall, a fantastic hotel with a few minor drawbacks.

My stay at the hotel was fantastic! The location is superb, being very close to the border, and I had access to the Executive Lounge. The room was new, clean, and provided an overall great and relaxing experience. The central bathroom layout with a glass design and a waterfall shower was awesome.

The hotel offers comfortable rooms with a centrally placed bathroom that works very well. The friendly and efficient service from Merry You, Mandy Ye, and Helen Ye adds to the pleasant stay. The location is good, with easy access to western and Chinese restaurants and shops, attached to the modern Mix City shopping center. However, the dining options could be improved for a better experience.

My stay at the hotel was fantastic! The rooms were spacious and modern, with a very good shower and bath wet room. They felt like small condos, equipped with high-quality amenities. The service was exceptional, with friendly and helpful staff who even remembered my name. The location was perfectly awesome, near a shopping mall and grocery market. The dining was good but a bit expensive. Overall, a great experience with a few minor drawbacks.

The hotel rooms are spacious, clean, and modern, superior to almost all others but had an unpleasant odor in the bathroom. Accommodating non-couples without visitors. Service is professional, especially David Liu from Concierge. The location is purely awesome, meeting all requirements. The dining experience is on the 32nd floor and incredible with plenty of healthy options, although dining is not as good as other locations. The facilities are outstanding.

I had a wonderful stay at the hotel. The rooms were not only very clean and well-maintained but also extremely comfortable. The staff was friendly and professional, always ready to assist. The location was fantastic, surrounded by top brand boutiques and restaurants. The dining experience was a highlight with amazing food choices.

I had a wonderful stay at this hotel. The rooms were actually outside, offering a super nice and unique experience. The central bathroom layout with all glass and a waterfall shower was awesome. The rooms were nice, comfortable, spacious, and the hotel featured a great swimming pool and fantastic restaurants.

The hotel is located in a bustling area with easy access to shopping and border crossing points, making it convenient for travelers. The rooms offer great views and are cozy for an evening drink or breakfast. However, the need to change lifts can be a hassle at times.

The Grand Hyatt exceeded my expectations with its comfortable and clean rooms, but the dining options could have been better. The location was superb, just next to a major shopping mall, making it very convenient. The friendly and helpful staff made my stay truly enjoyable.